Contact

Do you have a question about your NOTE23 order, delivery or a return? Write to us. We usually reply within 24 hours, Monday to Friday.

How to reach us

Email: hello@note23.de

To help you quickly, please include your order number. If something arrived damaged, a photo helps.

Common requests

• Where is my parcel? The tracking number is in your shipping email. Everything about delivery times is on Shipping & delivery.
• I'd like to return something. Here's how: Returns. You can cancel your contract directly here: Cancel contract.
• How do I fill the scent bracelet? The instructions and more answers are in the FAQ.

Write to us directly

Use the form on this page or send us an email. We read every message ourselves.